Frequently Asked Questions

Yes, we can provide small samples for most of our stones. We'll also send you photos and videos of available slabs, as natural stone varies significantly from slab to slab. Samples give you an idea of colour and pattern, but viewing the full slab images helps you see the true character of the stone.

We specialise in stone supply rather than installation. However, we work closely with many excellent stonemasons and fabricators across Australia and can recommend trusted professionals in your area. This ensures you get the best quality stone paired with expert installation.

We deliver Australia-wide, from metropolitan areas to regional locations. Delivery costs vary depending on location and order size. Contact us for a delivery quote specific to your project. For local Melbourne orders, we often provide same-week delivery.

Absolutely! We'll send you photos and videos of available slabs so you can select your perfect stone. Every natural stone slab is unique, with its own patterns, colours, and characteristics. We make sure you see exactly what you're getting before you commit.

Yes, we offer competitive trade pricing for stonemasons, builders, and other trade professionals. Contact us to set up a trade account and discuss pricing for your regular projects.

Granite is a natural stone quarried from the earth, with each slab being unique. It's extremely durable and heat-resistant but requires periodic sealing. Quartz (engineered stone) is manufactured from natural quartz crystals mixed with resins. It offers consistent patterns, is non-porous (no sealing needed), but is less heat-resistant than granite. Both are excellent choices for benchtops.

Marble can be used for kitchen benchtops, but it requires more care than granite or quartz. It's softer and more porous, making it susceptible to scratching and staining from acidic substances. Many people love marble for its unmatched beauty and accept that it develops a patina over time. It's ideal for baking areas as it stays naturally cool.

For outdoor applications, we recommend granite, quartzite, or travertine. These stones handle weather, UV exposure, and temperature changes well. Travertine is particularly popular for pool surrounds and patios. Avoid using marble or polished stones outdoors as they can become slippery when wet.

Consider your cabinetry, flooring, and overall colour scheme. Send us photos of your space along with samples of your cabinet doors or paint colours. View stone samples in natural light if possible, as artificial lighting can alter colours. Our team can help guide you through the selection process based on your design goals.

Most granite should be sealed every 1-2 years, though this varies by stone type. A simple water test can tell you if resealing is needed: sprinkle water on the surface - if it beads up, the seal is intact. If it absorbs into the stone, it's time to reseal. We can recommend quality sealers for your stone.

For daily cleaning, use warm water and a soft cloth. For deeper cleaning, use a pH-neutral stone cleaner. Avoid harsh chemicals, vinegar, lemon, or abrasive cleaners as these can damage the stone or sealant. Wipe up spills promptly to prevent staining.

Minor scratches on polished stone can often be buffed out by a professional stone restoration specialist. Deeper scratches may require honing and repolishing. Prevention is best - use cutting boards and avoid dragging heavy objects across the surface.

Stone is typically priced per square metre or by the slab. Pricing varies based on stone type, rarity, origin, and quality. We're happy to provide quotes based on your project dimensions. Contact us via WhatsApp or email with your measurements for accurate pricing.

Standard slab sizes vary by stone type but typically range from 2800mm x 1600mm to 3200mm x 1800mm, with thicknesses of 20mm or 30mm. We also stock tiles and smaller format stones for certain applications. Contact us for specific size availability.

We require a deposit at the time of order with the balance due before delivery. For larger commercial projects, we can discuss payment terms. Contact us to discuss your specific requirements.